Wd my book backup problem

This blue wd my passport portable hard drive comes with usba and usbc cables for flexible connectivity options. Wd smartware continuous backup not working id like to create an autobackup with my wd smartware, but i have some encountered some backup issues. Tips for getting started with the wd my book backup drive mikes. Local pc security, end point protection, anti virus or malware protection software isnt configured to allow wd backup, and the wd backup drive helper process does not start when the wd backup program is started. The western digital hard drive is one of the most extensively acclaimed, and the nonvolatile storage devices can be considered as the perfect option to save the digital data in a wellorganized manner. It doesnt appear to back up any longer and i get the following message after i enable backup or try to set.

Western digital my book problem question and answer dti data. For windows, go to the start menu and select windows update. How i rescued my data from a 3tb wd my book external hard. Problem is, there is no recycle bin in any folder on this drive.

After those confirmations, ts had me right click on the wd tray icon, and select exit wd smartware. Wd mybook unboxing and installation tutorial youtube. Wd smartware software youre in control of your backup. Wd my book connected to my windows 10 device that wont. Wd smartware automatic backup software and password protection with hardware encryption ensure your data is protected. I mean, its possible to have my book and another external drive connected at the same time, and to try to do an acronis backup to the other drive, in which case a conflict with wd s backup software might still occur as the presence of the my book could trigger it, or some remnants of it. Here in the below, well show you how to fix and repair not detectable or unrecognized wd my passport or. Ensure the wd drive is connected directly to the computer. This answer explains how to fix wd software install, uninstall and. Local pc security, anti virus, malware protection or end point protection software may need to be configured to allow wd backup. Discussion in windows 10 drivers and hardware started by jdunionngarden, feb 29. Once this has been done, plug it back in and start it up again, and hopefully the device will be working.

Currently i have two wd external drives, my book 2. Aug 29, 2017 if you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. Fix wd external hard drive not workingrecognizedshowing up. Problems with my wd backup drive problems with wd model. My book drive, with the wd backup, wd drive utilities. Put your digital life on the high capacity my book desktop hard drive with ultrafast usb 3. Reformatted it into ntfs and then it worked in the router as well. What to do if wd backup is not working windows 108. Hi, i have a western digital my book connected to my windows 10 device that wont back up to my schedule works fine on manual back. I will be connecting a wd my book backup drive 3 tb to backup the files on. Western digital my book problem question and answer dti.

This process of course reinitiates the wd smartware to check the backup for all the files from your. Help retriving files from wd my book essential february. I have a wd my book, 4tb, and it wouldnt work in the usb port. Seagate backup plus slim 2tb external hard drive portable hdd stdr2000101 4. I have uninstalled and reinstalled smartware from a download available via the wd website but the problem persists. I had 2 2tb drives used for backup, each an exact mirror of the other. Complete backup my book desktop storage comes equipped with wd backup. Everytime i try to run the backup program norton stops and states that there is a problem. Why isnt my wd my book external hard drive being recognized. Wd smartware backup alternative for windows 1087 easeus. Install all the features, select just the components you need, or if you prefer, choose not to use the software at all. If you are having a similar problem on your wd my passport ultra hard drive or other brands of external hard drive or devices, dont worry.

I just got a message that there is not enough room available on the wd drive to back up my data. But the problem is that the wd hard drive still not working when i connect it to a new usb. Backup wont start external drives for pc wd community. Fix wd external hard drive not recognizedworking with light on. There may be something special about the 3tb my book essentials. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. My book not backing up what its supposed to wd community. Click apply changes to create a custom backup plan and refresh the content gauge for your my book drive. My book duo desktop raid storage user manual western digital.

I have followed one of the faqs on the western digital web site which mentions accessing the shared storage manager and followed the procedure for creating a shared directory same problem at. Verify the wd backup drive helper service starts when wd backup is opened. However, you still need to know how to recover data from wd my book if youve lost the files, cant access the files or deleted files from wd my book. I mean, its possible to have my book and another external drive connected at the same time, and to try to do an acronis backup to the other drive, in which case a conflict with wd s backup software might still occur as the presence of the my book could trigger it, or some remnants of it if any are still present. Problems booting a pc with an external usb drive connected. Wd smartware can only backup files, windows operating system and the. Discus and support wd my book connected to my windows 10 device that wont back up to my set schedule. Thankfully, minitool shadowmaker easily automatically backs up my files to my passport drive. Make sure this backup tool is installed and started as windows administrator. Make sure wd backup is allowed and not blocked by antivirus software. The quick fix for this is to turn off and unplug the mybook, and then give it a few sharp taps around the power button to dislodge it. If your product is not listed above, please visit the product page. Stop or quit all running software and applications when you perform a file system backup. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer.

Tips for getting started with the wd my book backup drive posted on 201405 by michael milette november 16, 2016 there isnt a lot of documentation that comes in the box with the wd my book drive. To prevent something similar, i very recently just over 1 month ago restored my data to a 4tb wd my book usb 3 drive. I have also restored my system from one of the images and it worked. After receiving the recent windows 10 majoranniversary update i noticed that smartware stopped backing up my pc drive to my wd my book 6 tb external drive. Click start backup to begin backing up the selected categories of files and skip step 8 on page 35. If you only delete a file from the my book backup drive, the backup software will automatically put it back because it still exists on your computer.

Wd smartware error messagebackup problems wd software. Wd my book connected to my windows 10 device that wont back up to my set schedule. But looking at my book using windows exploring, those files are not present. Fix and repair wd my passport ultra not detectedshowing. Tips for getting started with the wd my book backup drive. Book 4tdrive and the other a 5t drive also a wd my. The quick drive test checks the drive for major performance problems. Oct 15, 2015 i updated the software on my book essential today to 1. Here are some common wd smartware problems reported by users. It was a newer one that was made and shipped as compatible with windows and mac pcs. Downloads download software and updates for your wd product at. Ive checked my wd my book for an issues and its running fine and was running great until i updated my norton. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life.

This can backup your data means everything u need to store even you can store things you dont want to store. My computer and my laptop and my office computer recognizes my book for about 5 seconds and then dosent for 5 seconds then does etc etc etc. Do you want to empty the recycle bin for this drive. Files not backed up external drives for pc wd community. Wd is the abbreviation of western digital and wd smartware is a program to manage data backups from a computer to an external hard drive or cloud. Start by checking the usb cable and the power cord by trying different ones and see if theres any difference. Wd my book essentiallive are great choices to store files. Feb 19, 2012 help retriving files from wd my book essential. Aug 16, 2015 this is what wd has to say about this problem. Problems with my wd backup drive microsoft community. Create system image does not work with wd mybook essential. Wd my book read only remove write protect as i mentioned there is no write protect switch or tab on the device, so this means the my book drive was write protected through software or firmware though as i mentioned, im not sure how it was done in the first place.

May 17, 2016 wd my book drives not working posted in windows 10 support. For information about optional accessories for wd products, visit. I can see it in usb settngs and added it as an approved device. I have a wd my passport ultra that is less than a year old. Feb 07, 2017 recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Backing up files on old computer and moving to new. I have the same problem with wd backup no backup targets found. How to solve my wd hard drive not recognized in windows 10. Be sure if you tap the drive that you do so firmly but not violently. I can access the admin account on my router but that is the limit of my knowledge.

Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Wd external hard drive cannot be recognized with the light on in pc. Wd smartware software is not compatible with windows 10. If you are bothered by wd backup not working in windows 108. I have a wd my book home 1tb drive for about two years.

Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the wd smar tware pro software. If the drive starts giving you trouble, keep in mind that it is. Also i will show how to connect it to you system and how to start your pc back up process. Create system image does not work with wd mybook essential usb 3. My book duo user manual about your wd storage device 2 select the scheduled backup option to automatically back up your files at specified intervals. R9000 readyshare does not recognize wd mybook netgear. When i start my computer in the morning this message comes up. To fix this issue, you should check the following things. View and download western digital my book wdbacg0020hch user manual online. No backup target found using wd backup wd portable drives. Open it, on the home tab, selected a drive to be the backup target, and then clicked on the backup tab. Wd smartware continuous backup not working quick fix. My book external hard drive ultrafast backup and storage. Read speeds up to 2000mbs to decrease load times and get you into the game faster.

It seems to have gone well but now i notice that the two tabs for restore and backup are greyed out so i cannot retreive a file. The my book desktop hard drive also works great with acronis true image wd. Wd 20tb my book duo desktop raid external hard drive usb 3. Store and access files on the go with this 2tb wd my passport portable hard drive for mac.

I just got the r9000 and am trying to attache a 4 gb western digital mybook which is also new. To get rid of a file completely, just delete them from your computers hard drive. For mac, go to the apple menu and select software update. Problem with acronis backing up to wd my book 2tb wilders. First and foremost, we would like to thank you for taking the time to contact us in regards to the issue with my book world edition ii white light. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Feb 22, 2020 if you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. Then, ts had me reinstall the wd smartware software.

As shown in figure 1, your my book drive kit includes the following. Should you encounter any problem, please give us an opportunity to address it before returning. Ordered a similar model, wd 4tb my book desktop external hard drive usb 3. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way. Just bought a new wd 6tb external hdd so i could move my windows installation onto it. Wd book 3tb cannot be accessed discus and support wd book 3tb cannot be accessed in windows 10 drivers and hardware to solve the problem. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick. Problem with wd my book 4tb external driv apple community.

So try another usb cable between the pc and the drive first. Using win 10 on new ssd, wd my book backup sw does not work. Ive had a western digital my book 4 tb external backup drive for about a year and a half and im not happy with it. While the old my book is disconnected, uninstall the wdbackup app, delete the wdbackup. You just have to attach the entire given component in my book. Wd backup no backup targets found issue is caused by two main reasons. I always say that a my book is a good product but only if you are going to plug it in just to back up and then leave it off most times.

Wd data recovery external hard drive and software support. How to fix wd my passport access denied in windows 1087. Wd backup sw could not find device repeatedly, even w tech support. Thank you for contacting western digital customer support my name is cedrik and i am one of the wd support agents.

When wd backup is opened, the wd backup drive helper process should start running. Looking at wd software pro, backup tab, i see files on my c. Wd smartware is a utility designed for backing up data on west digital wd devices. If you look at its website the required os for mac does not go beyond osx 10. Are you using wd backup to back up your files to a wd backup drive like my passport. Cannot run backup to wd my book after installing 360 v 5. Jan 10, 2008 you just have to attach the entire given component in my book. Unlike some other people with this problem, my hard drive isnt showing up on my pc windows 7 or my husbands macbook air, and although it has a flashing blue light when plugged in, it isnt making that spinning sound, which has me worried it might be a gonner. It disappears from my local network for seemingly no reason. Many reasons, but mainly it keeps too much information hidden, you cant easily manage the files it backs up, and it seems to provide full services only when you subscribe to their. Wd my cloud gives me nothing but trouble after 3 days of messin with it.

The western digital can encrypt the data on the external usb hard drives such as my book or my passport drives. Backup your registry by going to file and click export. If your device is currently running firmware version 02. Safely remove the old my book from your computer and see if that allows you to backup to the new my book. Before learning the solutions for backup problems, you may wonder what wd smartware is. Wd backup not seeing my drive may be caused by various reasons. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents.